Meet AiVA. The New Customer Standard for an Outstanding IT Experience
This week’s blog by Aaron Bennett introduces AiVA, NWN’s intelligent virtual assistant, and our new Managed DEX platform, both launched at the 3rd Annual Newport Summit. Discover the benefits of these innovations, including resolving tech issues before they escalate into tickets, providing sentiment-aware support in over 100 languages, and offering proactive, predictive IT support from the outset. This blog is a must-read for anyone interested in learning how to leverage their system’s data better to enhance EX!
06.19.2025