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Top Technology Trends for 2025

Dean Fernandes Chief Technology Officer

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The Encore: NENA 2026 – Building the Future of Emergency Communications

Kim Riley Director, Events

The energy at NENA 2026 was unmistakable: public safety is entering a new era of transformation. Across conversations, presentations, and technology demonstrations, one message stood out above all others—9-1-1 agencies are moving beyond technology upgrades and focusing on building modern, connected emergency communications ecosystems that improve outcomes for both telecommunicators and the communities they serve.  […]

07.14.2026

The Encore: HPE Discover 2026 – Building the Foundation for the Agentic Enterprise 

Kim Riley Director, Events

At HPE Discover 2026, President and CEO Antonio Neri outlined a bold vision for the future: the rise of the agentic enterprise. While conversational AI has captured much of the spotlight over the past two years, HPE’s focus is now on the next evolution—intelligent AI systems that don’t simply answer questions, but continuously take action, automate workflows, and make […]

07.10.2026

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NWN Earns Prestigious CRN Triple Crown Award for 2025

Andrew Gilman Chief Marketing Officer

NWN, the leading provider of AI-powered technology solutions, has been named a 2025 CRN Triple Crown award winner – an honor reserved for the most elite technology solution providers in North America. This distinction celebrates companies that demonstrate excellence in scale, growth, and technical expertise, placing NWN as one of only 65 solution providers to […]

10.21.2025

Powering New England Sports and Beyond with Smarter Technology

Andrew Gilman Chief Marketing Officer

In New England, sports are more than games. They are community touchstones, sources of pride, and engines of economic and cultural energy. Behind every unforgettable play and championship moment is a foundation of planning, precision, and teamwork not just on the field, but in the technology that keeps fans connected, coaches informed, and players prepared.  […]

10.06.2025

Delivering Enterprise Government Agency Modernization in Today’s Brownfield Infrastructure World

Steve Vetter Principal Strategist

In the final blog of our government modernization series, we tackle the challenge of updating brownfield environments to boost efficiency and resilience. Keep reading to explore strategies for AI-enabled, software-defined infrastructure that can eliminate technical debt and strengthen mission outcomes.

08.26.2025

Federal Modernization and Beyond the Department of Government Efficiency

Steve Vetter Principal Strategist

The Department of Government Efficiency (DOGE) is reshaping federal modernization with mandates for automation, software-defined infrastructure, and workforce optimization. Keep reading to learn how these initiatives are transforming agency efficiency and resilience.

08.19.2025

What is a “Modern Digital Experience” and Why Your Employees Expect One

Mike Patton VP, Devices

To attract and retain top talent, companies must offer more than just upskilling and competitive compensation. They need to provide a strong Digital Employee Experience (DEX) that fosters top performance and innovation. Learn how NWN is transforming DEX with our new Virtual Assistant, AiVA.

07.10.2025

The Real AI Revolution: What I Learned Moderating NWN’s Newport Summit

Andrew Gilman Chief Marketing Officer

What happens when you put a casino tech chief, a bank CIO, a transit IT leader, and a law firm security officer on stage to talk about AI? You get a front-row seat to the real revolution happening in the workplace! Hear from NWN’s CMO, Andrew Gilman, on what our customers shared during NWN’s 3rd Annual Newport Summit.

06.26.2025

Meet AiVA. The New Customer Standard for an Outstanding IT Experience 

Aaron Bennett VP, EMP, NWN

AiVA, NWN’s intelligent virtual assistant, and our new Managed DEX platform, both launched at the 3rd Annual Newport Summit. Discover the benefits of these innovations, including resolving tech issues before they escalate into tickets, providing sentiment-aware support in over 100 languages, and offering proactive, predictive IT support from the outset.

06.19.2025

Rethinking Government Modernization in the Efficiency Era

Steve Vetter Principal Strategist

In this week’s blog by Steve Vetter, he shares how Federal agencies are faced with IT modernization challenges due to limited budgets and mandates. Eliminating tech debt enables AI-driven automation, boosting resilience, efficiency, and security for future-ready, mission-critical infrastructure. Read the first in Steve’s ongoing blog series.

06.12.2025