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Top Technology Trends for 2025

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What is a “Modern Digital Experience” and Why Your Employees Expect One

To attract and retain top talent, companies must offer more than just upskilling and competitive compensation. They need to provide a strong Digital Employee Experience (DEX) that fosters top performance and innovation. Learn how NWN is transforming DEX with our new Virtual Assistant, AiVA.

07.10.2025

The Real AI Revolution: What I Learned Moderating NWN’s Newport Summit

What happens when you put a casino tech chief, a bank CIO, a transit IT leader, and a law firm security officer on stage to talk about AI? You get a front-row seat to the real revolution happening in the workplace! Hear from NWN’s CMO, Andrew Gilman, on what our customers shared during NWN’s 3rd Annual Newport Summit.

06.26.2025

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Top Takeaways from Cisco Live!

The recent Cisco Live event was filled with groundbreaking announcements set to transform the future of networking and data centers. The standout highlight was the unveiling of HyperFabric, an innovative networking architecture designed to meet the specific needs of AI systems. For more insights, hear from John Elliott, NWN’s Director of Offering Architecture.

06.19.2024

Instant Webinar Poll Analysis: NWN’s AI-Powered PCs: Empowering the Workforce of Tomorrow

Yesterday, NWN hosted a webinar on AI-Powered PCs and how IT leaders can efficiently and securely accelerate adoption of next-generation technologies into their workforce. The event brought together 211 attendees from various industries, who shared their insights on AI readiness, AI utilization, and the improvements they’re excited about in 3 polls throughout the presentation sponsored […]

06.13.2024

Balancing Human and Artificial Intelligence: The Future of Modern Work

NWN’s EVP of Customer Success, Jack Lodge, shares how combining human skill with artificial intelligence is reshaping the modern workplace. At NWN, we believe the future of hybrid work lies in blending human expertise with AI capabilities, driving the evolution toward more flexible and efficient modern work.

06.11.2024

Supporting Fundraising Efforts in the Communities where our Employees Live and Work

At NWN, we’re committed to making a positive impact in the communities where our employees reside. This week, learn about the April Flower Scholarship, established by Danny Alberto, Assistant General Counsel at NWN, in memory of his brother Robert. Read on for the full story.

06.06.2024

TIm Meade

Impact of Low Earth Orbit Satellite on Public Sector

When disaster strikes, every second counts for rescue teams where communication is crucial. Low Earth Orbit (LEO) satellites revolutionize public safety communications when traditional networks fail, especially in remote areas. This was a hot topic at a recent California County Information Services Directors Association (CCISDA) event. Learn more from our Director, Sales West, Tim Meade.

05.30.2024

Leveraging AI for Customer, Employee & Fan Experience: Takeaways from the Executive Panel at Bedminster

NWN’s CMO, Andrew Gilman, moderated a panel of six industry executives at our annual customer appreciation event in Bedminster, NJ. With a wide range of expertise in publishing, education, sports, manufacturing, and technology, the panel provided a comprehensive understanding of how AI is shaping the future of their business operations.

05.28.2024

Key Takeaways from Avaya Engage 2024: Innovation without Disruption

Curious about the key announcements from Avaya Engage? Discover how NWN’s top executives and solution architects joined 1400 customers and partners in Denver, where Avaya unveiled AI-powered product upgrades, strategic partnerships, and new open architecture capabilities. Dive into our blog for all the exciting details!

05.23.2024

Automate your Customer Interactions with AI in the Contact Center

Gartner’s survey on 2024 Top Priorities for Customer Service Leaders highlights a strong emphasis on self-service, GenAI, and analytics. Dive deeper into these key areas with insights from thought leaders at NWN and a guest blogger from IntelePeer.

05.16.2024