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Top Technology Trends for 2025

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Powering the Next Era of Victory: Inside the Grand Opening of the New Balance Athletics Center

There is a distinct energy in Foxborough today. Having just walked off the field from the official ribbon-cutting ceremony, I can tell you firsthand: the New Balance Athletics Center is nothing short of a masterpiece. As the official technology infrastructure partner of the New England Patriots, Gillette Stadium, and The Kraft Group, everyone at NWN […]

08.13.2026

NWN Named Finalist for CRN’s 2026 Best Solution Provider of the Year Award

We’re proud to share that NWN has been named a finalist for CRN’s 2026 Best of the Channel Awards in the Best Solution Provider of the Year category, one of the IT channel’s most prestigious recognitions. NWN is one of just 18 solution providers selected as finalists, reflecting our continued commitment to helpig organizations modernize […]

08.07.2026

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Why Hyper-Personalized Journeys are the Next Big Thing in CX

Need an avenue to gain greater customer loyalty? In the contact center, hyper-personalized journeys leverage AI, machine learning, and real-time data to create custom CX. Moving beyond basic personalization by understanding individual needs and history for increased engagement has major benefits. Read this week’s blog on how NWN’s CX solutions integrate data across touchpoints, providing tailored experiences that meet evolving customer expectations across industries like banking, healthcare, and insurance.

03.27.2025

The Digital Employee Experience. What you need to know about DEX.

Discover how to create, measure, and elevate your organization’s Digital Employee Experience (DEX) score in this week’s blog! With analytics and proactive support, watch your DEX score soar. Read more!

03.20.2025

Rethinking Federal Resiliency: Leveraging the New O&M to Deliver Game-Changing Transformation!

The traditional approach for modernizing government IT systems and infrastructure is to allocate funding for Development, Modernization, and Enhancement within the federal agency budget cycle. This week’s blog discusses leveraging the “New O&M” approach—harnessing Operations and Maintenance budgets for Optimization and Modernization—to drive federal IT transformation.

02.06.2025

NWN’s Stronger Together MentorHERship Program: Empowering Employees Through Connection and Growth

January is National Mentoring Month, and at NWN, we highlight mentorship as a key to personal and professional growth. The launch of the MentHERship Program aims to foster meaningful connections and support, focusing on empowerment. The program provides employees with valuable opportunities for growth through structured, supportive relationships that benefit all. Read this week’s blog where Andrew Gilman, CMO, highlights a successful mentor pair!

01.30.2025

In 2025: How AI Fuels Zero Trust and SSE

With cloud environments expanding, workforces remote, and IoT devices multiplying by the billions, traditional cybersecurity tactics won’t cut it. In this blog, we dive into the innovative strategies CISOs need to adopt—integrating AI, Zero Trust, and Security Service Edge (SSE) for an integrated plan that’s ready for the future!

01.23.2025

Will 2025 Be the Definitive Year for Return-to-Office? Possibly. If you have the meeting room tech to succeed

In 2025, return-to-office (RTO) strategies will rely heavily on advanced meeting room technology to support modern work. Companies will prioritize smarter spaces, immersive experiences, AI integration, and simpler, eco designs to enhance collaboration. Read this week’s blog by Brian Ficther, VP, Visual Collaboration at NWN.

01.16.2025

Raising the Bar: How NWN Achieved a Record 75+ NPS in Managed Services

NWN achieved record-breaking NPS scores this year, reflecting our commitment to exceptional service and customer loyalty. Read to learn how consistent feedback, teamwork, and rapid response drive our world-class support.

01.07.2025

Empower and Unite at NWN: Building the Leaders of Tomorrow

NWN’s leadership development programs, Empower and Unite, foster talent growth by enhancing leadership skills, offering personalized coaching, and creating networking opportunities. These initiatives drive innovation, growth, and company success. Read this week’s blog by Caroline Peters, Manager Org Design & Talent.

12.10.2024