Enhancing The Digital Employee Experience with NWN’s AiVA, an AI-powered Virtual Assistant

Our modern workforce expects instant, seamless access to tools, support, and information. Yet most IT environments are siloed, reactive, and lack end-to-end visibility—leading to friction, lower productivity, and increasing IT support costs.

Meet AiVA, the AI-powered Virtual Assistant integrated into NWN’s Experience Management Platform (EMP). More than just a chatbot, AiVA uses deep device intelligence and enterprise-wide integration to deliver real-time, context-aware support across your entire tech stack—applications, devices, and data sources.

Download the brief to learn more!