Enhancing the Digital Employee Experience with NWN’s DEX and AiVA Solutions

Our modern workforce expects instant, seamless access to tools, support, and information. Yet most IT environments are siloed, reactive, and lack end-to-end visibility, leading to friction, lower productivity, and increasing IT support costs.

Meet AiVA, the AI-powered Virtual Assistant integrated into NWN’s Experience Management Platform. AiVA uses deep device intelligence and enterprise-wide integration to deliver real-time, context-aware support across your entire employee base.

Together with our Managed DEX, a cloud-based platform that monitors device health and compliance issues, AiVA and DEX track technology adoption, assess digital sentiment, and surface friction points before they escalate.