Boston, MA January, 8, 2024 — NWN, a leading Cloud Communications Service Provider, today announced its remarkable achievements at the OnCon Icon Top 100 Awards. The company’s commitment to excellence across its workforce and leadership has been recognized with multiple accolades, strengthening its position as an employer of choice and leader in Hybrid Work solutions.
NWN emerged victorious in the following categories:
Executive Team of the Year Award
Executive Team of the Year Award: NWN’s strong leadership team, together with its commitment to driving growth and transformation as the leading Cloud Communications Service Provider, secured the prestigious Executive Team of the Year Award.
Top 50 Human Resources Team Award
Top 50 Human Resources Team Award: NWN’s Human Resources team continues to foster a culture of inclusivity, development and employee well-being. This award acknowledges the team’s relentless efforts in nurturing a dynamic and engaged workforce.
Top 50 Finance Team Award
Top 50 Finance Team Award: NWN’s Finance team has exhibited unparalleled efficiency, driving our efforts as the Largest & Fastest Growing Private Technology Services Company in Massachusetts. This award underscores the team’s pivotal role in delivering solutions in an easy to consume “as-service” consumption model.
Top 50 L&D Award: NWN’s Learning and Development team work closely with our partners and sales teams to ensure we’re industry-leaders enabled to design and develop solutions and offerings that give our customers access to the knowledge and technology needed to continuously deliver new innovation. An oustanding 1,800 hours of onboarding training was conducted in 2023.
The OnCon Icon Top 100 Awards are peer and community-voted awards that are determined by community and organizational observation of work. Winners represent some of the top individuals and teams in the entire world.
NWN consistently pushes the limits of what constitutes an exceptional customer experience, earning top-notch ratings — from both its employees and customers — setting industry standards.As a leading Cloud Communications Service Provider in North America, NWN earned an 80 eNPS Employee Satisfaction rating with an industry-leading 71 Net Promoter Score.
About NWN
NWN is North America's leading AI-enabled service provider delivering full-stack managed technology services, trusted by the most innovative public and private organizations. NWN has helped over 6,000 CIOs modernize and manage their technology end-to-end — spanning AI, Digital Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity, and Cloud. NWN designs, delivers, and manages the technology stack on its patented Experience Management Platform, giving clients a single accountable partner, real-time observability, and positive business outcomes. This differentiated model is driving sustained growth: NWN has expanded its customer base 6X in recent years and now operates above the $1B+ revenue scale. Behind its growth is a team of 1,000+ experts and a customer-obsessed culture that has earned an 87 Customer Net Promoter Score. NWN has won hundreds of industry awards and is a recognized "Best Place to Work," backed by an 80+ Employee Net Promoter Score. For more information, visit www.NWN.ai.