In The News

How Midmarket CIOs Can Reduce MSP Pricing Surprises

Midmarket CIOs often face unexpected cost increases from managed service providers due to unclear contracts, changing scope, and evolving technology requirements. This article outlines practical steps CIOs can take to reduce pricing surprises, including improving contract transparency, aligning services to business outcomes, standardizing service catalogs, and holding MSPs accountable to clearly defined SLAs. The takeaway: […]

04.09.2026

In The News

NWN Adds Managed Security Services With MDR Partnership, Penetration Testing, vCISO

NWN Cybersecurity offering combines new in-house managed security services with MDR (managed detection and response) delivered through a partnership with Arctic Wolf. With the NWN Cybersecurity offering, “now you have full-stack managed services, along with a managed security player, all embedded into one pane of glass,” NWN CEO Jim Sullivan said. “It addresses safer environments […]

04.09.2026

In The News

Why Operationalizing AI Security Is the Next Great Enterprise Hurdle

The TechRepublic article explains how NWN is tackling security tool sprawl and alert fatigue with an AI-powered security operations model. Instead of adding more tools, NWN uses its Experience Management Platform (EMP) as a centralized control plane to correlate signals, reduce noise, and speed response. The key shift is from buying tools to operationalizing security […]

04.09.2026

In The News

NWN Builds an AI-Led Security Operations Model Around Execution, Not Tools

NWN has introduced a new managed security offering that brings together managed services, platform integrations, and partner ecosystems into a single operating model. The announcement centers on an AI-enabled managed security operations suite, delivered through its Experience Management Platform (EMP), with integrations across major security vendors.

04.09.2026

In The News

NWN Launches AI Cyber Suite, Expands Security Partnerships

NWN launches an AI-powered cybersecurity operations suite, expanding partnerships with Cisco, Palo Alto Networks, and Arctic Wolf to enhance managed security services. Why NWN selected partners based on customer needs In building on their strategic partnerships with Arctic Wolf, Cisco, and Palo Alto Networks, Sullivan said that they started from the customer perspective.  When NWN […]

04.09.2026

In The News

Patriots Foundation Celebrates AI Learning With Local School

The New England Patriots and NWN also donated several thousand dollars to the elementary school. MATTAPAN — Jared Wilson said he wishes AI tools were around when he was a kid. Now as a professional, the New England Patriots center still gets a chance to learn about the new technology. As part of the Patriots Foundation’s “Adopt-A-School” program, Wilson […]

04.07.2026

In The News

NWN Pushes ‘Intelligent Connectivity’ To Power AI Everywhere In The Enterprise

‘We’re going to see a massive increase in data traffic. That’s the big shift. Networks will need to handle more complex workloads, more real-time processing and higher performance demands,’ says Jim Sullivan, NWN CEO. As AI workloads pile onto enterprise networks, NWN’s Intelligent Connectivity will integrate across partner APIs and give customers “a single pane of glass […]

04.07.2026

In The News

Closing the AI Governance Gap

AI adoption is accelerating—but governance is lagging. In Channelholic, NWN’s Brent Lazarenko weighs in on why MSPs must move beyond experimentation and build AI programs rooted in accountability, security, and operational maturity.

03.26.2026

In The News

Here Are The Biggest Moves 20 MSP 500 Executives Made In The Last Year To Drive Success

According to Jim Sullivan, President of NWN, the most significant change was strengthening our strategic technology partnerships to accelerate innovation and customer success. We expanded our cloud and GenAI capabilities through deeper collaboration with AWS and by forming new partnerships with Glean and OpenAI. In cybersecurity, we advanced to a national partner status with Palo […]

02.12.2026

In The News

Managed Services On The Rise: The CRN 2026 MSP 500

The IT industry continues its rapid shift to a services-led model in the channel. Once again, we present the annual CRN Managed Service Provider 500, the comprehensive list of managed service providers that are leading the way. Net at Work isn’t alone as many leading channel companies, including AHEAD, Aqueduct Technologies, Blue Mantis and NWN, […]

02.11.2026