Overview

Join us for an exclusive webinar to discover how NWN’s AiVA, an intelligent virtual assistant, combined with our Digital Employee Experience (DEX) platform, is transforming IT support and beyond.

Employees expect seamless, instant support. AiVA rises to the challenge by providing support on employees’ terms, when and how they need it, empowering them to troubleshoot issues in real-time.

It doesn’t stop there. When paired with DEX, AiVA gains contextual awareness and agentic AI capabilities, allowing it to not only understand problems like “my internet is slow” or “my desktop is lagging.” It also proactively resolves issues using data from applications, collaboration platforms, network performance, and device health.

What You’ll Learn

• How AivA automates IT, Finance, and HR workflows to improve employee experience
• The power of contextual intelligence in modern service desks
• How DEX and agentic AI deliver real-time issue resolution
• Real-world use cases and demos of AiVA and DEX in action

Speakers

Aaron Bennett, VP of the Experience Management Platform, NWN

Mike Patton, VP, Managed Devices, NWN

Who Should Attend:

• IT Leaders & Service Desk Managers
• Digital Workplace Strategists
• HR & Finance Automation Champions
• Anyone interested in improving employee experience through AI

Don’t miss this chance to see the future of IT service in action!