Join to learn about next-gen HP/Poly and Microsoft solutions powered by NWN’s EMP that bring together home and office – setting the stage for a hybrid workforce! With NWN’s long-standing HP/Poly and Microsoft partnerships, we help our customers provide a seamless hybrid collaboration experience. To empower all hybrid employees, HP/Poly offers easy plug-and-play video bars […]
11.14.2022
Turbocharge your cloud environment with real-time visibility & monitoring! While the cloud provides agility, scalability, and resilience, it also adds new operational challenges. Turn over self-serve analytics, ticketing, reporting, and monitoring to your dedicated employees with EMP, a multi-technology management platform. Learn about the latest capabilities of EMP on our next webinar. Hear directly from […]
10.31.2022
Reshaping the modern workplace in state and local government at the Poly Experience Center here in Austin, TX. The need for hybrid workplace strategies has raised as many questions as it has answered for most organizations. You are invited to join this educational event geared towards showcasing the technology that supports your modern and hybrid […]
10.26.2022
Save budget and automate with an integrated Five9 & Microsoft solution delivered by our Experience Management Platform Organizations are realizing the advantages of Microsoft Teams for modern communication, but the need for a connected Contact Center is a big requirement. Five9’s intelligent Contact Center provides a unified, out-of-the-box integration to ensure that back-office experts are easily […]
09.29.2022
What IT solutions should school leaders consider for securing the wellbeing of students and teachers? Learn the options available such as a silent call button to comply with Alyssa’s Law along with an alerting system for mass notification to enable officials to proactively respond to threats. To have an operational safety plan, schools cannot rely on […]
08.29.2022
We’ve been hard at work this year accelerating innovation for our customers looking for scalable, integrated and effective Hybrid Work solutions – from the network to cloud communications, to devices and audio/visual workspaces. There’s never been a better time to empower your organization with greater levels of agility and efficiency with NWN’s Avaya-powered Unified Communication […]
08.16.2022
Join us for a “tech talk” on the latest Experience Management Platform news! The release of EMP 3.0 enables ALL NWN customers with insight and analytics, across our core offerings, from a single unified platform. We’ll also highlight the “art of the possible” with EMP’s future state. Learn how: EMP addresses the gap between technology […]
05.03.2022
NWN’s Kevin Basden, VP of Contact Center talks to Joe Friedrichsen, Managing Director at Blue Cross Blue Shield of RI about how BCBSRI launched a modern, cloud-based omnichannel contact center at scale, accelerating customer engagement, saving significant costs and agent training time. They’ll discuss the benefits of using innovative cloud contact center features to drive […]
03.23.2022
Many organizations have adopted a new flexible “office + anywhere hybrid” model. Employees, and customers, demand a digital collaboration experience with cloud-based UC&C tools available at their fingertips. Investing in an integrated cloud services platform that supports – voice, messaging, meetings, mobility, contact center and more – allows for excellent user experiences. It also meets […]
02.17.2022
Join us for a “fireside chat” – Secrets to Building Modern Device Management for a Hybrid World! As employees settle into the new world of hybrid work, their expectations for the devices they use to access the organization’s applications and data have become a critical priority. Our panel will discuss ways to improve PC technology […]
01.24.2022
