Customer Experience
Managed Zoom Workplace by NWN is a comprehensive Unified Communications and Collaboration solution, integrating Zoom’s AI-powered collaboration platform with NWN’s Services as the cornerstone of your managed digital workplace strategy. This service offers end-to-end support, from deployment to lifecycle services and ongoing management of Zoom Workplace, along with core essential digital workplace tools – all […]
10.01.2024
Customer Experience
IT leaders are seeking modern hybrid data solutions to address bandwidth limitations, latency issues, and network disruptions. These trends, along with the growth of Machine Learning and the Internet of Things, are driving a transformation in the data center landscape. Partnering with NWN revitalizes your data center’s performance by evaluating whether your data should be […]
09.11.2024
Customer Experience
NWN’s AI-powered Managed Services for Avaya Experience Platform (AXP) Connect drives modernization and digital transformation by bridging cloud innovations with existing Avaya on-premises infrastructure. This is a subscription solution that enhances voice capabilities in the Contact Center, modernizes desktops, and improves the employee and customer experience while preserving investments.
Customer Experience
By combining customer engagement, workforce engagement, and journey management into a single platform, along with NWN’s AI-powered Managed Services, the Genesys contact center solution eliminates the need for multiple vendors and solutions. It’s designed to scale with our customers’ growing needs, ensuring long-term satisfaction and value.
08.08.2024
Experience Management Platform
This assessment is designed for anyone — whether you’re an executive or a professional in IT, HR or Operations — to quickly reveal where your organization falls on the Modern Workplace maturity model. Plus, gain insights and recommendations to start advancing along the path to solving key challenges in unifying the digital and physical workplace.
06.25.2024
Experience Management Platform
NWN’s LEO services leverage the most advanced satellite technology, ensuring unparalleled connectivity for users in remote areas and disaster recovery mode for emergency response and rural cities and towns. NWN guarantees high-speed, low-latency internet access, facilitating seamless streaming, video calls, and redundant communication. With unmatched performance, reliable reach, and world-class support, NWN is poised to […]
04.29.2024
Experience Management Platform
Step into the future of computing where a new wave of Personal Computers awaits. The PC powered by Artificial Intelligence is ready to revolutionize the way we work and interact daily. These next-gen devices are engineered to handle the complexities of AI, machine learning, and intricate computations right at your fingertips. Powered by Neural Processing […]
04.18.2024
Experience Management Platform
A recent licensing change announced by Microsoft on April 1, 2024 has altered the modern work landscape. With NWN’s expertise and end-to-end support, we help customers realize the full potential of your UcaaS strategy to drive ROI. In times of technical transition, organizations seek trusted consultants to navigate complexities and drive successful outcomes. As the […]
04.15.2024
Cybersecurity
We are committed to delivering the most advanced cybersecurity solutions that provide effective, efficient, and secure technology services for the thousands of clients who rely on us. NWN has achieved Diamond Innovator status in Palo Alto Networks’ NextWave 4.0 Partner Program, recognized for our expertise and leadership in delivering cybersecurity solutions for the modern workplace.
03.29.2024
Experience Management Platform
Explore the future of workplace communication with NWN’s Managed Microsoft Teams Calling, integrated into your digital workplace strategy and powered by the Experience Management Platform (EMP). Quickly activate numbers and call plans, enjoying a suite of tools like managed Teams devices and cloud call recording, ensuring proactive management and security.
03.27.2024