Modern Work
Five Steps to a Secure Hybrid Work Assessment A well-designed Secure Hybrid Work architecture provides you with a solid foundation upon which your employees can securely conduct their work, regardless of their location or device, in a consistent fashion, ensuring the employee experience is not only secure, but also fosters productivity. NWN’s fixed-price, 5-phase SHW […]
01.19.2023
IT-as-a-Service
Shifting to a “As-a-Service” Model The as-a-service or pay-as-you-go service model reduces redundancies in your cloud communications and technology stack. It gives you access to the latest technology and lowers the costs associated with depreciating assets and costly equipment upgrades. Advantages of the “As-a-Service” Model ✔ Transition from CapEx to OpEx✔ Lower upfront investment using with pay-as-you go pricing✔ Consolidate & manage […]
01.16.2023
Intelligent Workplace
In South Carolina and throughout the country, the pandemic forced public agencies to rethink their approach to hybrid work. As the leading Cloud Communications Service Provider (CCSP), NWN enables state and local governments to fully realize the benefits of work from anywhere. Our newly awarded South Carolina statewide contract for VOIP, Contact Center and IVR […]
11.02.2022
Customer Experience
Whether you need to provide your agents with easy access to specialists or seamlessly move calls between Microsoft Teams and Five9, NWN’s fully integrated Contact Center and Unified Communications offering – together with our white glove managed services – creates an integrated agent and customer experience. Discover the benefits of a Five9 + Microsoft contact […]
10.24.2022
Public Safety
Modern public safety operations require secure, continuous connectivity with access to mission-critical applications for every emergency. Whether you’re ready for cloud transformation or wish to keep your communications on-premise, our Public Safety experts will help streamline your workflow and operations for dispatch, field response and reporting, and records management functions. Our Public Safety Practice solutions […]
09.20.2022
Cloud
IT leaders across the nation are responsible for new public safety requirements within the educational landscape. They need to deliver both effective learning tools and robust infrastructure, as well as implement new compliant technologies that are required to help protect our schools. NWN has provided public safety telecommunications and technical expertise to K-12, higher education […]
08.30.2022
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NWN’s UCaaS Offering Powered By RingCentral Digital transformation, the demand for hybrid working environments, and increased competition across industries have accelerated organizations’ move to the cloud. As the leading integrated cloud communications service provider and your trusted advisor, NWN brings order out of chaos, allowing organizations to fully realize the benefits of frictionless collaboration. NWN […]
07.27.2022
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Learn more about NWN’s advanced specializations in Teams Calling, Teams Meetings and Meeting Rooms, and Change Management and Adoption. We offer vast consulting experience, with over 3 Million seats migrated to the cloud. Based on our extensive design, implementation, migration experience, certifications, proven and repeatable project methodology, and project management approach, NWN is uniquely qualified […]
07.05.2022
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Learn more about NWN’s extensive experience in both on premise and cloud based Microsoft implementations and our deep experience in the collaboration space. Our team of technical specialists have decades of experience dating back to OCS. In addition, NWN’s vast experience in telephony, video, and networking, will ensure success of any migration to a Teams […]
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Connect with your customers through digital-first omnichannel experiences Key Insights:
07.01.2022