Customer Experience
IT leaders are seeking modern hybrid data solutions to address bandwidth limitations, latency issues, and network disruptions. These trends, along with the growth of Machine Learning and the Internet of Things, are driving a transformation in the data center landscape. Partnering with NWN revitalizes your data center’s performance by evaluating whether your data should be […]
09.11.2024
Customer Experience
NWN’s AI-powered Managed Services for Avaya Experience Platform (AXP) Connect drives modernization and digital transformation by bridging cloud innovations with existing Avaya on-premises infrastructure. This is a subscription solution that enhances voice capabilities in the Contact Center, modernizes desktops, and improves the employee and customer experience while preserving investments.
Customer Experience
By combining customer engagement, workforce engagement, and journey management into a single platform, along with NWN’s AI-powered Managed Services, the Genesys contact center solution eliminates the need for multiple vendors and solutions. It’s designed to scale with our customers’ growing needs, ensuring long-term satisfaction and value.
08.08.2024
Experience Management Platform
This assessment is designed for anyone — whether you’re an executive or a professional in IT, HR or Operations — to quickly reveal where your organization falls on the Modern Workplace maturity model. Plus, gain insights and recommendations to start advancing along the path to solving key challenges in unifying the digital and physical workplace.
06.25.2024
Intelligent Workplace
As technology continues to revolutionize the way we live and work, Artificial Intelligence (AI) has become an increasingly important topic of discussion among business leaders and IT professionals. At NWN’s Newport Summit, a panel of IT experts gathered to share their insights and experiences on the opportunities and risks related to AI, security, and compliance […]
Customer Experience
Watch how NWN supports Bank5 through our full portfolio of Contact Center, Security, Intelligent Infrastructure, Unified Communications, Visual Collaboration & Experience Management Platform services to provide next level technology solutions delivered with high touch and efficiency.
04.19.2024
Security
We are committed to delivering the most advanced cybersecurity solutions that provide effective, efficient, and secure technology services for the thousands of clients who rely on us. NWN has achieved Diamond Innovator status in Palo Alto Networks’ NextWave 4.0 Partner Program, recognized for our expertise and leadership in delivering cybersecurity solutions for the modern workplace.
03.29.2024
Security
Launching NWN’s Boston Experience Center 2023
10.04.2023
Modern Work
Select One or Multiple Preferred Platforms for your Communication and Collaboration Needs, While Maintaining IT Admin Control! Organizations can expand their horizons beyond a single platform for Unified Communications and Collaboration. Depending on their distinct needs and workflows, they have the option to adopt multiple platforms to fulfill diverse communication and collaboration requirements. The primary […]
08.02.2023
Security
NWN and Salve Regina University introduce state-of-the-art networking infrastructure that delivers exceptional performance and availability, serving as the backbone for Salve Regina’s nationally competitive Esports gaming program. Additionally, the collaboration includes the implementation of 24/365 Artificial Intelligence intrusion detection and prevention measures, bolstering the university’s overall cybersecurity protection across its entire campus. Along with cloud Unified […]
07.28.2023
