Customer Experience
Managed Zoom Workplace by NWN is a comprehensive Unified Communications and Collaboration solution, integrating Zoom’s AI-powered collaboration platform with NWN’s Services as the cornerstone of your managed digital workplace strategy. This service offers end-to-end support, from deployment to lifecycle services and ongoing management of Zoom Workplace, along with core essential digital workplace tools – all […]
10.01.2024
Customer Experience
IT leaders are seeking modern hybrid data solutions to address bandwidth limitations, latency issues, and network disruptions. These trends, along with the growth of Machine Learning and the Internet of Things, are driving a transformation in the data center landscape. Partnering with NWN revitalizes your data center’s performance by evaluating whether your data should be […]
09.11.2024
Customer Experience
NWN’s AI-powered Managed Services for Avaya Experience Platform (AXP) Connect drives modernization and digital transformation by bridging cloud innovations with existing Avaya on-premises infrastructure. This is a subscription solution that enhances voice capabilities in the Contact Center, modernizes desktops, and improves the employee and customer experience while preserving investments.
Customer Experience
By combining customer engagement, workforce engagement, and journey management into a single platform, along with NWN’s AI-powered Managed Services, the Genesys contact center solution eliminates the need for multiple vendors and solutions. It’s designed to scale with our customers’ growing needs, ensuring long-term satisfaction and value.
08.08.2024
Experience Management Platform
This assessment is designed for anyone — whether you’re an executive or a professional in IT, HR or Operations — to quickly reveal where your organization falls on the Modern Workplace maturity model. Plus, gain insights and recommendations to start advancing along the path to solving key challenges in unifying the digital and physical workplace.
06.25.2024
Intelligent Workplace
As technology continues to revolutionize the way we live and work, Artificial Intelligence (AI) has become an increasingly important topic of discussion among business leaders and IT professionals. At NWN’s Newport Summit, a panel of IT experts gathered to share their insights and experiences on the opportunities and risks related to AI, security, and compliance […]
Modern Work
Companies that champion disability inclusion are 24% more likely to outperform on productivity. Replay the highlights of NWN’s 2nd Annual Hybrid Work Summit where industry leaders from private and public sector discuss why it’s critical to provide the necessary technology to support a hybrid work environment for disabled employees.
12.11.2023
Modern Work
Join our VP of Visual Collaboration & Workspace, Brian Fichter, as he takes you on a tour of our Boston Experience & Collaboration Cetner featuring room reservation features, QR codes for help desk, and much more!
10.30.2023
Modern Work
Listen to our Visual Collaboration Engineer on a time-saving feature allowing participants to effortlessly join meetings.
Security
Launching NWN’s Boston Experience Center 2023
10.04.2023
