Intelligent Connectivity

Customer Experience

Enhancing The Digital Employee Experience with NWN’s AiVA, an AI-powered Virtual Assistant

Our modern workforce expects instant, seamless access to tools, support, and information. Yet most IT environments are siloed, reactive, and lack end-to-end visibility—leading to friction, lower productivity, and increasing IT support costs. Meet AiVA, the AI-powered Virtual Assistant integrated into NWN’s Experience Management Platform (EMP). More than just a chatbot, AiVA uses deep device intelligence and enterprise-wide […]

05.07.2025

Customer Experience

The Power of Digital Employee Experience (DEX)

NWN’s Digital Employee Experience (DEX) Management provides an exceptional technology experience for every employee, at all times. By transitioning IT’s focus from the technology to the employees’ interaction with technology, DEX management empowers organizations to swiftly identify and resolve technology challenges, proactively prevent digital disruptions, and deliver a more tailored and engaging experience. Download the […]

04.02.2025

Intelligent Connectivity

Intelligent Connectivity: Secure Network, Storage & Compute

NWN’s Intelligent Infrastructure solutions help businesses seamlessly adopt cloud-connected, work-from-anywhere environments with secure, flexible, and high-performance network, storage, and compute solutions. Discover how our services optimize productivity, ensure secure connectivity, and simplify management with innovative technologies like SD-WAN and AI-powered networking. Gain the insights needed to transform your infrastructure and drive business success in the […]

03.11.2025

Customer Experience

NWN’s Top Technology Trends for 2025

Explore the future of technology with insights from NWN experts and leading market analysts. From AI-driven PCs to AI Assistants, and with a strong focus on Zero Trust, this eBook highlights the top trends and use cases shaping 2025. Download now to stay ahead of the curve!

Customer Experience

NWN’s Modern Work Assessment and Implementation Plan for Federal Agencies

The Modern Work Assessment and Implementation Plan is a comprehensive analysis of your current IT environment, offering tailored recommendations and implementation actions to deliver a more productive, secure, flexible and modern workplace. As federal agencies focus on efficiencies and automation to meet the challenges of upgrading their IT infrastructure and adopting safe AI practices – […]

Customer Experience

Asset Assurance: Complete Control Over Your IT Assets

Gain full visibility and control over your IT assets—software, hardware, and licensing status—with Asset Assurance. Our solution automates compliance, enhances security, and optimizes costs, all from one unified platform. Delivered through NWN’s Experience Management Platform, Asset Assurance helps you manage risk, boost security, and drive cost efficiency across your entire IT environment. Download the brief […]

Customer Experience

Transform IT Support with Virtual Assistant, AiVA

NWN’s Virtual Assistant, AiVA, combines the best of human expertise and AI capabilities to provide superhuman IT support. Powered by NWN’s Experience Management Platform, AiVA leverages advanced GenAI intent understanding and sentiment recognition to query your data and make smart decisions. With real-time, data-driven conversations, intelligent decision-making, and seamless automation, the EMP platform offers a […]

Customer Experience

End-to-End Support with Managed Zoom Workplace

Managed Zoom Workplace by NWN is a comprehensive Unified Communications and Collaboration solution, integrating Zoom’s AI-powered collaboration platform with NWN’s Services as the cornerstone of your managed digital workplace strategy. This service offers end-to-end support, from deployment to lifecycle services and ongoing management of Zoom Workplace, along with core essential digital workplace tools – all […]

10.01.2024

Customer Experience

AI-Driven Enterprise Data Center Solutions for the Modern Workplace

IT leaders are seeking modern hybrid data solutions to address bandwidth limitations, latency issues, and network disruptions. These trends, along with the growth of Machine Learning and the Internet of Things, are driving a transformation in the data center landscape. Partnering with NWN revitalizes your data center’s performance by evaluating whether your data should be […]

09.11.2024

Customer Experience

Innovate at your Pace with Avaya AXP and NWN’s Managed Services

NWN’s AI-powered Managed Services for Avaya Experience Platform (AXP) Connect drives modernization and digital transformation by bridging cloud innovations with existing Avaya on-premises infrastructure. This is a subscription solution that enhances voice capabilities in the Contact Center, modernizes desktops, and improves the employee and customer experience while preserving investments.