Modern Work
The majority of businesses (58%) are encouraging a hybrid return to office in 2023 and beyond. One of the biggest challenges of a hybrid model is ensuring a consistent experience for employees and customers alike—regardless of where people choose to work or interact with a brand. Nearly all organizations (99%) believe that employee experience (EX) is important to customer […]
02.24.2023
Security
Today, 58% of organizations encourage a hybrid work model, and rely on cloud-based applications and infrastructure to drive productivity. While new ways of working and cloud-based systems provide more flexibility for employers and employees alike, they also pose new security challenges. Nearly half of all data breaches in 2022 happened in the cloud. Organizations that […]
02.17.2023
Managed Devices
Full Lifecycle Support for End-User Devices Organizations need up-to-date, high-performing devices with timely support to enable a productive environment for their workforces. However, keeping up with deployment, maintenance and support involves mundane tasks and long hours from support staff who are often needed elsewhere. In addition, endpoints are vulnerable targets for cyber threats and security […]
02.03.2023
Intelligent Workplace
Town of Cary, North Carolina partnered with Cisco and NWN to put innovation to work. When CIO Nicole Coughlin needed to deliver a diverse list of services — ranging from town-wide wireless connectivity to a round-the-clock contact center — with a limited IT budget and staff she turned to NWN for its integrated cloud communications […]
01.25.2023
IT-as-a-Service
Shifting to a “As-a-Service” Model The as-a-service or pay-as-you-go service model reduces redundancies in your cloud communications and technology stack. It gives you access to the latest technology and lowers the costs associated with depreciating assets and costly equipment upgrades. Advantages of the “As-a-Service” Model ✔ Transition from CapEx to OpEx✔ Lower upfront investment using with pay-as-you go pricing✔ Consolidate & manage […]
01.16.2023
Security
Today, 58% of organizations encourage a hybrid work model, and rely on cloud-based applications and infrastructure to drive productivity. While new ways of working and cloud-based systems provide more flexibility for employers and employees alike, they also pose new security challenges. Nearly half of all data breaches in 2022 happened in the cloud. Organizations that […]
01.13.2023
Security
Learn how NWN gave Boston College a competitive edge and their students an innovative collaboration experience by deploying, managing, and operating campus-wide integrated collaboration spaces, unified communications, network, and security.
11.03.2022
Customer Experience
A new survey from ESG* and NWN sponsored by Cisco finds that the immense collaboration surge — driven by an increase in remote and hybrid work environments — has pushed companies to centralize workflows, efficiently manage projects, and facilitate real-time interaction between employees. Yet many of these platforms still lack the ability to integrate with legacy […]
10.10.2022
Security
eBook: Manage Your Unified Communications Journey from Anywhere Businesses have amplified their focus on enabling hybrid work, supporting productivity from anywhere, and consistently delivering an optimized user experience. These imperatives are creating stress points within the IT organization and are generating renewed emphasis on operational efficiency and the value of cloud consumption models that enable […]
07.13.2022
IT Outsourcing
The American Rescue Plan Act (ARPA) With $1.9 trillion made available to organizations across the country spanning every industry, the American Rescue Plan Act of 2021 or ARPA, provides organizations with funding needed to modernize their technology environments. Despite the potential benefits and opportunities, interested government agencies, education institutions and healthcare organizations still find themselves […]
04.07.2022
