Managed Devices
NWN’s Managed Devices offering provides secure, AI-powered solutions for endpoint lifecycle management, deployment, and support. By alleviating the burden on IT teams, NWN ensures efficient device management, freeing up resources for more strategic tasks. With comprehensive services, including consulting and logistics, NWN helps organizations maintain productivity and secure endpoints for a distributed workforce.
03.11.2025
Customer Experience
Explore the future of technology with insights from NWN experts and leading market analysts. From AI-driven PCs to AI Assistants, and with a strong focus on Zero Trust, this eBook highlights the top trends and use cases shaping 2025. Download now to stay ahead of the curve!
Customer Experience
The Modern Work Assessment and Implementation Plan is a comprehensive analysis of your current IT environment, offering tailored recommendations and implementation actions to deliver a more productive, secure, flexible and modern workplace. As federal agencies focus on efficiencies and automation to meet the challenges of upgrading their IT infrastructure and adopting safe AI practices – […]
Customer Experience
Gain full visibility and control over your IT assets—software, hardware, and licensing status—with Asset Assurance. Our solution automates compliance, enhances security, and optimizes costs, all from one unified platform. Delivered through NWN’s Experience Management Platform, Asset Assurance helps you manage risk, boost security, and drive cost efficiency across your entire IT environment. Download the brief […]
Customer Experience
NWN’s Virtual Assistant, AiVA, combines the best of human expertise and AI capabilities to provide superhuman IT support. Powered by NWN’s Experience Management Platform, AiVA leverages advanced GenAI intent understanding and sentiment recognition to query your data and make smart decisions. With real-time, data-driven conversations, intelligent decision-making, and seamless automation, the EMP platform offers a […]
Customer Experience
Managed Zoom Workplace by NWN is a comprehensive Unified Communications and Collaboration solution, integrating Zoom’s AI-powered collaboration platform with NWN’s Services as the cornerstone of your managed digital workplace strategy. This service offers end-to-end support, from deployment to lifecycle services and ongoing management of Zoom Workplace, along with core essential digital workplace tools – all […]
10.01.2024
Customer Experience
IT leaders are seeking modern hybrid data solutions to address bandwidth limitations, latency issues, and network disruptions. These trends, along with the growth of Machine Learning and the Internet of Things, are driving a transformation in the data center landscape. Partnering with NWN revitalizes your data center’s performance by evaluating whether your data should be […]
09.11.2024
Customer Experience
NWN’s AI-powered Managed Services for Avaya Experience Platform (AXP) Connect drives modernization and digital transformation by bridging cloud innovations with existing Avaya on-premises infrastructure. This is a subscription solution that enhances voice capabilities in the Contact Center, modernizes desktops, and improves the employee and customer experience while preserving investments.
Customer Experience
By combining customer engagement, workforce engagement, and journey management into a single platform, along with NWN’s AI-powered Managed Services, the Genesys contact center solution eliminates the need for multiple vendors and solutions. It’s designed to scale with our customers’ growing needs, ensuring long-term satisfaction and value.
08.08.2024
Experience Management Platform
This assessment is designed for anyone — whether you’re an executive or a professional in IT, HR or Operations — to quickly reveal where your organization falls on the Modern Workplace maturity model. Plus, gain insights and recommendations to start advancing along the path to solving key challenges in unifying the digital and physical workplace.
06.25.2024
