Blog | 09.23.2026

Moving with Speed and Confidence: What NWN’s New AWS Agentic AI Competency Means for Our Clients 

Agentic AI is moving faster than almost any technology platform shift we have observed, and it’s leaving a lot of enterprises stuck. Fewer than 40% of organizations have progressed past the experimentation phase. Turning over authority to operate autonomously requires the cloud architecture, data readiness, governance, cybersecurity, and operational discipline that turn a promising pilot into a system enterprises can trust to make the right decisions in the moment and take action. NWN is uniquely positioned at the intersection of data, network, infrastructure, security, and the application layer to provide our 6,000 clients the confidence to enhance their business with Agentic and GenAI productivity. 

This month, AWS validated our approach by awarding the AWS AI Services Competency for Agentic AI Consulting Services, one of a small number of AWS Partners globally validated in this new category. We’re also recognized in the Generative AI Consulting Services category, and this designation builds on our AWS Premier Services Partner status, the highest tier in the AWS Partner Network. 

We chose to partner with AWS on this important subject because Agentic AI doesn’t succeed in isolation. It succeeds when it’s built on a modern cloud foundation, protected by real cybersecurity and identity controls, and governed with the same discipline enterprises apply to any system that acts on their behalf. That’s why this competency doesn’t stand alone at NWN. It works alongside our Intelligent Cloud, Cybersecurity, and Strategic AI services, all unified through our Experience Management Platform (EMP), which gives clients real-time observability and one accountable partner working with best-of-breed technology to solve their toughest IT challenges. Clients don’t have to stitch together their cloud modernization, their security posture, and their AI strategy themselves. We deliver all three as one connected path to business value. 

“We are excited to have earned this Competency – they are never easy but demonstrate to the market our tightly aligned AWS technical chops – to bolster our GenAI and Agentic AI governance services that help our clients gain visibility to their internal use of AI and gain confidence in the safety and scalability of their AI initiatives”, said Matt Pollard, Head of AI Offerings at NWN. 

Evidenced by production-ready customer deployments, backed by a track record that includes over 125 Amazon certifications, more than 250 professional services engagements, and over 100,000 billable hours in cloud migration work, NWN is helping our clients adopt AI use cases to grow their businesses every day. Our full suite of AWS-enabled offerings drives recognition around our Amazon Connect capabilities, migration and modernization services, and now GenAI and Agentic AI: three different validations from AWS, the same underlying trust in how NWN builds, secures, and runs mission-critical systems for our clients. 

For any organization trying to make sense of the Agentic AI landscape right now, that’s the case for working with NWN: a rare but real AWS validation and a services portfolio built to carry Agentic AI safely from pilot to production. 

Ready to move your AI agents from pilot to production? 

Download the NWN + AWS Overview and learn more at NWN.ai.