Recognition like the CRN Inclusive Channel Leaders Award is more than a milestone – it’s a reflection of the impact leaders make in shaping a more equitable, innovative, and people-first future. This year, we’re proud to celebrate Keisha Powell-Burgess, whose leadership exemplifies what it means to lead with intention, empathy, and purpose.
A Path Sparked by Curiosity and Driven by Impact
Keisha’s journey into technology began at AT&T/Lucent, where she initially worked on research related to government technology legislation. While the work was meaningful, it didn’t take long for her curiosity to expand beyond policy and into the technology itself.
What captured her attention was the power of technology to solve real-world problems. For Keisha, technology quickly became more than infrastructure – it became a vehicle for connection, opportunity, and transformation.
That early realization continues to guide her today: the true value of technology lies not in the systems we build, but in the people we empower.
Redefining Leadership: Making Space for Every Voice
Keisha defines leadership through a powerful metaphor – setting the stage.
It’s about creating an environment where everyone not only understands the vision, but also sees themselves reflected in it. Her leadership philosophy centers on elevating diverse perspectives, ensuring every voice is heard, and building a culture where individuals feel empowered to contribute.
Rather than seeking the spotlight, Keisha focuses on shifting it, intentionally and thoughtfully, to what matters most. In doing so, she creates space for others to lead, innovate, and thrive.
In today’s rapidly evolving world, her approach is a reminder that leadership isn’t about standing at the center—it’s about enabling others to step into their own light.
Advice for the Next Generation: Know Yourself—and Never Stop Learning
For young women aspiring to build a career in technology, Keisha’s advice is clear and deeply personal:
- Know who you are: your strengths, your values, and the impact you want to make
- Stay grounded in that identity as you navigate change and new opportunities
- And above all, never stop learning
She emphasizes that success isn’t about having all the answers. It’s about bringing your unique perspective, investing in your growth, and lifting others along the way.
Her message is simple but powerful: your voice matters—and it deserves to be heard.
Staying Inspired Through People and Possibility
Keisha’s creativity and motivation come from staying closely connected to the people she serves—both customers and colleagues. Their challenges, successes, and lived experiences continuously shape her perspective and fuel innovation.
Coupled with a commitment to lifelong learning, she embraces curiosity as a critical leadership trait. In an era defined by rapid technological advancement, Keisha sees learning not just as a necessity—but as an opportunity to drive meaningful outcomes and empower others.
Building a Legacy Rooted in Empathy and Service
When asked about the legacy she hopes to leave behind, Keisha doesn’t point to accolades or achievements. Instead, she speaks to impact.
She hopes to be remembered as a leader who:
- Invested deeply in others
Her vision for the future is one where leadership is measured by how we uplift those around us—where mentorship, inclusion, and opportunity pave the way for the next generation to go even further.
At the heart of her legacy is a belief that resonates across the industry: innovation must be driven by humanity.
The Meaning Behind the Recognition
For Keisha, the CRN Inclusive Channel Leaders Award is especially meaningful because it reflects the collective power of inclusion.
“It’s a recognition that reminds us leadership isn’t about individual success—it’s about creating opportunities for others to thrive.”
She views the honor as both a celebration and a responsibility—to continue listening, learning, and evolving, while fostering environments where every individual feels valued and empowered.
A Leader Who Brings Authenticity to Everything She Does
And in a lighthearted twist, Keisha shares a fun fact that adds another layer to her leadership persona—she’s a self-proclaimed TV and movie enthusiast, known for her ability to quote scenes on demand. It’s a reminder that great leaders don’t just inspire—they bring authenticity, personality, and relatability to every interaction.
Congratulations to Keisha Powell-Burgess on this well-deserved recognition. Her leadership is a powerful example of how inclusion, curiosity, and compassion can shape not only organizations—but the future of our industry.
