Our team of experts had a blast talking about the benefits of integrating leading software from Five9 with collaboration tools from Microsoft… along with trusted support from NWN!
If you joined our October eXcellerate webinar, “Simplify, Streamline and Secure Your Cloud Contact Center” thanks for being there.
If you weren’t able to attend, good news…
Listen to learn more about an enhanced CX Experience that provides a unified, out-of-the-box integration to ensure that back-office experts are easily accessible, so more interactions are resolved the first time.
Blog
At NWN, we believe that leadership shows up in many forms—through curiosity, accountability, initiative, and a commitment to leaving things better than you found them. That’s why we are incredibly proud to share that Gracen Sessoms has been named a CRN Women of the Year honoree, a well‑deserved recognition that reflects her impact, leadership mindset, […]
5.20.2026
Blog
From Operational Intent to Measurable Results The NWN Unified Operations series charts a clear path for enterprises. First, it shows that fragmented operations where teams, platforms, and environments operate separately hold back overall performance. Silos lead to inconsistencies, limit visibility, and make troubleshooting harder, raising risks and slowing innovation. Next, the series stresses that unified ownership is essential for […]
5.15.2026
Blog
There’s no shortage of conversation about AI right now. What’s harder to find is a room full of technology leaders willing to talk candidly about what’s real, what’s working, what’s stalling, and what comes next. That’s exactly what Newport Summit 2026 is designed to deliver. From June 1–3, NWN will bring together New England’s leading technology executives, […]
5.1.2026
Blog
Strategic Outcomes: Navigating the New AWS Reality The last 90 days have signaled a definitive shift in the market: we have moved past the “experimental” phase of generative AI and entered the era of Agentic Operational Maturity. For executive leadership, the priority has shifted from purely technical capabilities to governance, scale, and clear ROI. Based […]
4.2.2026
