This week, we had the pleasure of attending the annual Florida Local Government Information Systems Association (FLGISA) conference in Hollywood, Florida. This event was a fantastic opportunity to come together with our esteemed partners—NEAT, Zoom, Speedcast, and Genesys—and showcase how integrating their technologies into our EMP (Enterprise Management Platform) environment can make powerful changes in our clients’ everyday lives.

Collaborative Innovation

Throughout the conference, we engaged in enlightening discussions with current and potential clients, delving into their actual daily needs. It was inspiring to see how our collaborative efforts could add substantial value across various facets of their operations. Our conversations spanned a range of critical topics, from artificial intelligence (AI) and security to Contact Center (CC) and Unified Communications (UC), Desktop as a Service (DaaS), and our Virtual Collaboration Workspace (VCW) practice.

AI and Security Enhancements

One of the key highlights was demonstrating how AI can be leveraged to enhance operational efficiency and security. By integrating advanced AI capabilities into our EMP environment, we can offer our clients smarter, more proactive solutions that anticipate and mitigate potential issues before they become critical problems.

CC/UC and DaaS Solutions

Our discussions on CC and UC revealed the transformative potential of seamless communication and collaboration tools. With the help of our partners, we can provide robust, integrated solutions that enhance connectivity and productivity. Similarly, our DaaS offerings ensure that our clients can access their work environments securely from anywhere, promoting flexibility and continuity in their operations.

Special Events and Acknowledgments

A special thanks to Zoom and Neat for their outstanding teamwork in organizing our client dinner event. It was a memorable evening that facilitated deeper connections and fruitful discussions. Additionally, we extend our gratitude to the Genesys team for their invaluable contributions to our conversations, providing tremendous insights and driving meaningful engagements.

Looking Ahead

We are excited about the new friendships we formed and the strengthened relationships with our current partners and clients. The FLGISA conference was a testament to the power of collaboration and innovation. We eagerly look forward to the next FLGISA event, where we can continue to build on these successes and explore new possibilities.

Reach Out

If you’re interested in learning more about how our integrated solutions can benefit your organization, please reach out to us directly. We are always ready to discuss how we can meet your specific needs and help you achieve your goals in the great state of Florida.