Kim Riley

The Encore: NENA 2026 – Building the Future of Emergency Communications

Kim Riley Director, Events

The energy at NENA 2026 was unmistakable: public safety is entering a new era of transformation. Across conversations, presentations, and technology demonstrations, one message stood out above all others—9-1-1 agencies are moving beyond technology upgrades and focusing on building modern, connected emergency communications ecosystems that improve outcomes for both telecommunicators and the communities they serve.  […]

07.14.2026

The Encore: HPE Discover 2026 – Building the Foundation for the Agentic Enterprise 

Kim Riley Director, Events

At HPE Discover 2026, President and CEO Antonio Neri outlined a bold vision for the future: the rise of the agentic enterprise. While conversational AI has captured much of the spotlight over the past two years, HPE’s focus is now on the next evolution—intelligent AI systems that don’t simply answer questions, but continuously take action, automate workflows, and make […]

07.10.2026

Harnessing AI to Transform NG911: Key Insights from Florida NENA 2025

Kim Riley Director, Events

The Florida NENA 2025 Conference brought together public safety leaders, innovators, and technology experts to explore the future of emergency communications. One of the most compelling sessions was “Harnessing AI to Transform NG911: Enhancing Response Times and Efficiency”, presented by NWN’s Jon Osborne, which focused on how artificial intelligence can help Public Safety Answering Points […]

12.12.2025

Innovation and Partnership at NWN’s Sales Kickoff: Education, Insights & Entertainment!

Kim Riley Director, Events

The radiant setting of Hollywood, FL provided a perfect stage for the exciting innovations revealed at this year’s NWN Sales Kickoff at Seminole Hard Rock Hotel & Casino. From February 13-15, our GTM and Sales teams, in collaboration with our esteemed partners, explored the evolving landscape of cloud communications. Let’s review the highlights of the […]

02.29.2024

Jim Sullivan and NWN Shine at Boston Magazine’s Most Influential Bostonians Event

Kim Riley Director, Events

NWN CEO Jim Sullivan was honored among 150 of Boston’s top leaders and influencers who gathered at the Back Bay’s private social club, the ‘Quin House on Tuesday May 2, 2023 to celebrate the coveted Boston Magazine list of the Most Influential Bostonians featured in the May issue. The red carpet event was hosted by […]

05.11.2023

Replay: April eXcellerate, Optimizing the Hybrid User Experience

Kim Riley Director, Events

Missed our April excellerate on Optimizing the Hybrid User Experience? Replay highlights on how NWN’s Experience Management Platform is designed to work across hybrid cloud platforms collecting and analyzing data from a variety of IT cloud platforms. This enables organizations to leverage their existing technology investments and ensure that they can access the data they need to drive a seamless customer and employee digital experience.

Replay here!

04.12.2023

Replay: Simple Strategies to Secure your Hybrid Workforce!

Kim Riley Director, Events

On our recent webinar “Simple Strategies to Secure your Hybrid Workforce,” cybersecurity experts from NWN and Fortinet made one message clear:

Your workforce environment may change but your security posture should not!

Panelists dispelled the myth that security teams alone can lead their companies through the hybrid work transformation. IT and business leaders must work together to establish an optimal operating technology stack that simultaneously keeps their organizations secure and their workers productive.

If you missed the live webinar or want to revisit the content, we are pleased to share the replay on-demand!

02.23.2023

December eXcellerate Recap

Kim Riley Director, Events

Overview Join to learn about next-gen HP/Poly and Microsoft solutions powered by NWN’s EMP that bring together home and office – setting the stage for a hybrid workforce! With NWN’s long-standing HP/Poly and Microsoft partnerships, we help our customers provide a seamless hybrid collaboration experience. To empower all hybrid employees, HP/Poly offers easy plug-and-play video bars along […]

01.06.2023

November eXcellerate Recap

Kim Riley Director, Events

Overview Turbocharge your cloud environment with real-time visibility & monitoring! While the cloud provides agility, scalability, and resilience, it also adds new operational challenges. Turn over self-serve analytics, ticketing, reporting, and monitoring to your dedicated employees with EMP, a multi-technology management platform. Learn about the latest capabilities of EMP on our next webinar. Hear directly from […]

October eXcellerate – Simplify, Streamline, and Secure Your Cloud Contact Center Experience

Kim Riley Director, Events

Our team of experts had a blast talking about the benefits of integrating leading software from Five9 with collaboration tools from Microsoft… along with trusted support from NWN! If you joined our October eXcellerate webinar, “Simplify, Streamline and Secure Your Cloud Contact Center” thanks for being there. If you weren’t able to attend, good news… […]

11.03.2022